- Donatex Labs is an incorporated company based in the United Arab Emirates that operates https://donatex.io among other products and services. Donatex Labs complies with the laws and regulations of the United Arab Emirates.
- Donatex Labs does not collect and store personal data, such as first name, last name, street address, date of birth, email address, or IP address, in connection with your use of the Services.
- Donatex Labs collects non-identifiable data, such as public on-chain data, and limited off-chain data like device type, country, browser version, etc. This is to help drive production vision, not track users.
- If you specifically sign up to receive emails from us, we will store your email address to allow us to send you those emails. You can unsubscribe at any time. We will not attempt to link your email address to your wallet address, IP address, or other personal data.
- Donatex Labs continues to explore methods to further protect consumers privacy, such as opt-out prompts, migrating to privacy-centric tooling and deploying proxies to anonymize network traffic.
- Users are empowered to explore client-side privacy techniques and tools.
- Any material changes to privacy will be reflected in an updated privacy policy.
Data We CollectWe have enshrined transparency as one of our Company values. Accordingly, we aspire to be transparent about what little data we do collect. We do not maintain user accounts and do not collect and store personal data, such as your name or internet protocol (“IP”) address. When you interact with the Services, we collect only:- Publicly-available blockchain data: When you connect your non-custodial blockchain wallet to the Services, we collect and log your publicly-available blockchain address to learn more about your use of the Services and to screen your wallet for any prior illicit activity. We screen your wallet using intelligence provided by leading blockchain analytics providers. Note that blockchain addresses are publicly-available data that are not created or assigned by us or any central party, and by themselves are not personally identifying.
- Information from localStorage and other tracking technologies: We and our third-party services providers may access and collect information from localStorage, mobile deviceID, cookies, web beacons, and other similar technologies to provide and personalize the Services and features of the Services for you across sessions. For example, we may use this information to remember tokens you import, star, or add to your shopping bag. We may also use this information to learn about your preferences, your use of the Services, and our interactions with you. Information we collect from these technologies may include things such as browser type, referring/exit pages, operating system, device or browser language, and other device information. We group and analyze these user journeys collectively, in the aggregate, to improve our product user experience.
- Information from other sources: We may receive information about your wallet address or transactions made through the Services from our service providers in order to comply with our legal obligations and prevent the use of our Services in connection with fraudulent or other illicit activities.
- Survey or usability information: If you participate in a survey or usability study with us, we will record any biographical information you directly provide to us (for example, your name, email, and job title), the responses you provide to us, and your interactions with the Services.
- Correspondence: We will receive any communications and information you provide directly to us via email, customer support, social media, or another support channel (such as Twitter or Discord), or when you participate in any surveys or questionnaires.
- Biographical information: If you apply for a job with us, we collect all information provided through our Jobs form, including name, email phone, work and immigration status, and any other resume, cover letter, or free form text you include.
- Information you specifically provide us: If you specifically provide us with information (such as your email address), we may use that information for the purposes described when you provide it to us. We will not attempt to link any information you provide to your wallet address, IP address, or other personal data. You do not need to provide us with any personal data to use the Services.
How We Use DataWe use the data we collect in accordance with your instructions, including any applicable terms in our Terms of Service, and as required by law. We may also use data for the following purposes:- Providing the Services: We use the data we collect to provide, maintain, customize, and improve our Services and the features of our Services.
- Customer support: We may use information to provide customer support and answer inquiries about the Services.
- Safety and security: We may use data to protect against, investigate, and stop fraudulent, unauthorized, or illegal activity. We may also use it to address security risks, solve potential security issues such as bugs, enforce our agreements, and protect our users and the Company.
- Legal compliance: We may use the information we collect as needed or requested by regulators, government entities, and law enforcement to comply with applicable laws and regulations.
- Aggregated data: We may use some of the information we collect or access to compile aggregated data that helps us learn more about how users use the Services and where we can improve your experience.
How We Share DataWe may share or disclose the data we collect:- With service providers: We may share your information with our service providers and vendors to assist us in providing, delivering, and improving the Services. For example, we may share your wallet address with service providers like Infura and Cloudflare for technical infrastructure services, with blockchain analytics providers to detect, prevent, and mitigate financial crime and other illicit or harmful activities, and your activity on our social media pages with our analytics providers to learn more about how you interact with us and the Services.
- To comply with our legal obligations: We may share your data in the course of litigation, regulatory proceedings, compliance measures, and when compelled by subpoena, court order, or other legal procedures. We may also share data when we believe it is necessary to prevent harm to our users, our Company, or others, and to enforce our agreements and policies, including our Terms of Service.
- Safety and Security: We may share data to protect against, investigate, and stop fraudulent, unauthorized, or illegal activity. We may also use it to address security risks, solve potential security issues such as bugs, enforce our agreements, and protect our users, Company, and ecosystem.
- Business changes: We may transfer or share data to another entity in the event of a merger, acquisition, bankruptcy, dissolution, reorganization, asset or stock sale, or other business transaction.
- With your consent: We may share your information any other time you provide us with your consent to do so.
We do not share your information with any third parties for any marketing purposes whatsoever.Third Party CookiesWe use services provided by Google and other third parties that use tracking technology such as cookies, deviceID, and localStorage, to collect information about your use of the Services and our interactions with you. You can opt out of having your online activity and device data collected through these third-party services, including by:- Blocking cookies in your browser: You can block cookies by following the instructions in your browser settings. For more information about cookies, including how to see, manage, and delete the cookies on your device, visit www.allaboutcookies.org.
- Blocking or limiting the use of your advertising ID: On your mobile device, you can block or limit the use of your advertising ID through the device settings.
- Using privacy plug-ins or browsers: Certain browsers and browser extensions can be configured to block third-party cookies and trackers, enhancing your privacy.
- Using the platform opt-out provided by Google: You can opt out of personalized ads on Google by visiting Google Ads Settings. For more information on how Google uses your data, review Google’s privacy policy at Google Privacy Policy.
Third-Party Links and SitesWe may integrate technologies operated or controlled by other parties into parts of the Services. For example, the Services may include links that hyperlink to websites, platforms, and other services not operated or controlled by us. Please note that when you interact with these other parties, including when you leave the Site, those parties may independently collect information about you and solicit information from you. You can learn more about how those parties collect and use your data by consulting their privacy policies and other terms.SecurityWe implement and maintain reasonable administrative, physical, and technical security safeguards to help protect data from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. Nevertheless, transmission via the internet is not completely secure and we cannot guarantee the security of information about you. You are responsible for all of your activity on the Services, including the security of your blockchain network addresses, cryptocurrency wallets, and their cryptographic keys.Additional Notice to California Residents (“CCPA Notice”)The California Consumer Privacy Act of 2018 (“CCPA”) requires certain businesses to provide a CCPA Notice to California residents to explain how we collect, use, and share their personal information, and the rights and choices we offer California residents regarding our handling of their information.- Privacy Practices: We do not “sell” personal information as defined under the CCPA. Please review the “Sharing and Disclosure of Information” section above for further details about the categories of parties with whom we share information.
- Privacy Rights: The CCPA gives individuals the right to request information about how we have collected, used, and shared your personal information. You also have the right to request a copy of any information we may maintain about you. You may ask us to delete any personal information we have received about you. Note that the CCPA limits these rights, for example, by prohibiting us from providing certain sensitive information in response to access requests and limiting the circumstances under which we must comply with a deletion request. We will respond to requests for information, access, and deletion only if we can reasonably associate the information we maintain with the identifying details you provide in your request. If we deny the request, we will communicate the decision to you. You are entitled to exercise these rights free from discrimination.
- Submitting a Request: You can submit a request for information, access, or deletion to [email protected].
- Identity Verification: The CCPA requires us to collect and verify the identity of any individual submitting a request to access or delete personal information before providing a substantive response.
- Authorized Agents: California residents can designate an “authorized agent” to submit requests on their behalf. We will require the authorized agent to have a written authorization confirming their authority.
Disclosures for European Union Data SubjectsWe process personal data for the purposes described in the section titled “How We Use Data” above. Our bases for processing your data include: (i) you have given consent to the process to us or our service provides for one or more specific purposes; (ii) processing is necessary for the performance of a contract with you; (iii) processing is necessary for compliance with a legal obligation; and/or (iv) processing is necessary for the purposes of the legitimate interested pursued by us or a third party, and your interests and fundamental rights and freedoms do not override those interests.Your rights under the General Data Protection Regulations (“GDPR”) include the right to (i) request access and obtain a copy of your personal data, (ii) request rectification or erasure of your personal data, (iii) object to or restrict the processing of your personal data; and (iv) request portability of your personal data. Additionally, you may withdraw your consent to our collection at any time. Nevertheless, we cannot edit or delete information that is stored on a particular blockchain. Information such as your transaction data, blockchain wallet address, and assets held by your address that may be related to the data we collect is beyond our control.To exercise any of your rights under the GDPR, please contact us at [email protected] . We may require additional information from you to process your request. Please note that we may retain information as necessary to fulfill the purpose for which it was collected and may continue to do so even after a data subject request in accordance with our legitimate interests, including to comply with our legal obligations, resolves disputes, prevent fraud, and enforce our agreements.Changes to this PolicyIf we make material changes to this Policy, we will notify you via the Services. Nevertheless, your continued use of the Services reflects your periodic review of this Policy and other Company terms, and indicates your consent to them.Contact UsIf you have any questions about this Policy or how we collect, use, or share your information, please contact us at [email protected] .